Information about personal data processing

We collect and process two types of data about you:

We collect and process data:

• That you have provided yourself in connection with becoming our customer and when you communicate with us, e.g., when you sign up for a subscription, contact customer service, or when you sign up to receive our newsletter.
• That is created when you use any of our services, e.g., when you browse HomeSpotter.se, send email,
• That we obtain from other sources, e.g., from partners (e.g., various social media and marketing networks),
• That is collected through our web pages placing cookies that collect information from your browser.

What type of data we process about you depends on which service(s) you use.

We may share your data with other companies within the HomeSpotter group or with third parties such as subcontractors who perform services on our behalf. Sometimes it may be necessary for us to engage subcontractors to deliver our services to you. We then remain responsible for the processing of your customer data that we or the subcontractor carry out on our behalf. Such subcontractors may then not use the data for purposes other than those we specify. The sharing of your data is then done for the purpose of fulfilling the agreement between us.

This means that your personal data may be transferred to companies both within the EEA and to countries outside the EEA (i.e., third countries). All such transfers are based on applicable law, and when we engage subcontractors to perform part of the service delivery, we will enter into data processing agreements with such actors. The European Commission has approved certain countries outside the EEA that have a sufficiently high level of protection for personal privacy. If data processing is carried out in other countries outside the EEA, it will be based on an appropriate legal basis, such as the European Commission's model clauses for such transfer, Privacy Shield, or Binding Corporate Rules (binding corporate rules approved by the relevant data protection authority).

We are sometimes, based on law or government decisions, obligated to disclose such data as required by the decision to authorities, e.g., to the police. The legal basis for this processing is fulfillment of a legal obligation.

We may also, after you have given your consent, disclose your customer data to other actors, e.g., landlords or providers of third-party services that you have requested us to share your data with.

HomeSpotter works to ensure that our personal data processing is carried out lawfully. If you have questions about our processing of personal data, want potentially incorrect data corrected, want certain data deleted, or have complaints about the processing, please contact us at kontakt@homespotter.se or by contacting support.

The Swedish Authority for Privacy Protection (IMY) is the Swedish supervisory authority for the processing of personal data. If you are dissatisfied with our processing of your personal data, you can contact the Swedish Authority for Privacy Protection.

You should be able to know which of your personal data we process. Therefore, you have the right to receive a register extract from us free of charge once a year. To receive a register extract, you must clearly state what information you wish to access. We must respond to your request without undue delay, and no later than within one month. If for any reason we cannot fully respond to your request, we will explain why and we will also inform you how long we need to respond to your request. When requesting a register extract, we will ask you to identify yourself securely, and we will send your register extract to your registered address.

If any of the data we process is incorrect or if additional data needs to be processed with regard to the purpose for which we process data, you have the right to have such incorrect data corrected or to supplement with such additional data as may be needed for the processing. When we have corrected your data, we will contact parties to whom we have disclosed your data and inform them of the corrections made, provided it does not entail an overly burdensome effort for us or if it would for any reason be impossible. We will also, if you request it, contact you and tell you to whom the correction has been disclosed.

You also have the right in certain cases to have your data that we process deleted. If so, please contact our support. You will find contact details below.

You also have the right in certain cases to have the processing we carry out restricted. Restriction means that the data is marked so that in the future it may only be processed for certain limited purposes. The right to restriction applies, among other things, when you consider the data to be incorrect and you have requested rectification. In such cases, you may also request that the processing of the data be restricted while we investigate whether the data is correct or not. When the restriction is lifted, we will inform you of this.

You also have the right to so-called data portability for the data you have given us in cases where we carry out the processing based on your consent or when we process data to fulfill an agreement with you. This means that you have the right to obtain the data you have given us and that we process about you in a certain format and that you have the right to transfer this to another data controller. The right to portability only applies to data we have processed automatically. This means that data that is only processed in paper files is therefore not covered by the right to data portability.